Oracular
Apps

Support Center

Get help with our collection of Vedic applications.

Contact Support

Need direct assistance? Our team usually responds within 24-48 hours.

Return Policy

Learn more about our 'All Sales Final' policy for digital astrology goods.

Common Issues

App Not Working or Crashing
  • Check you have the latest version from App Store/Play Store
  • Clear the app cache in your phone settings
  • Try reinstalling the app if issues persist
Location and GPS Issues
  • Enable location permissions for the app in system settings
  • Ensure High Accuracy mode is enabled for GPS
  • Manually set your city in the app settings if GPS is unavailable
Notification & Alerts Problems
  • Enable Oracular notifications in system settings
  • Disable battery optimization (low power mode) for the app
  • Check if "Do Not Disturb" is active

Frequently Asked Questions

How do I delete my Oracular account?

Go to our account deletion page and follow the steps there. This removes your account and associated data from our systems.

Go to account deletion
How do I manage or cancel my subscription?

Subscriptions for Vyom, Choghadiya, VedKal, Uttara, and Sky Today are billed and managed through the store you subscribed with — Google Play or the Apple App Store. Open the Play Store or App Store app on your device, find your subscriptions list, and manage or cancel from there. We don't have the ability to cancel a store subscription on your behalf.

I was charged but don't see the features unlocked. What do I do?

First, make sure you're signed into the app with the same account used for purchase, and that you have an internet connection so the app can verify your purchase. If it's still not reflecting, email us with your order/receipt details and we'll look into it.

What data does Oracular collect, and how is it used?

We explain what we collect and why in our privacy policy. In short: we use the data you provide (like birth details) to power chart calculations, and we don't sell your personal data.

Read our Privacy Policy
Can I get a refund?

Refunds for app purchases follow our return policy, and for subscriptions, the refund rules of the store you paid through (Google Play or Apple App Store) generally apply.

View Refund Policy
My app is crashing or showing incorrect calculations. What should I check first?

Update to the latest version from the Play Store or App Store, confirm your device location/GPS permissions are enabled, and try restarting the app. If the issue continues, email support with your device model and app version so we can dig in.

Where can I ask questions or discuss Vedic astrology with others?

Our community is a good place for that — you can ask questions, share charts, and discuss topics with other users.

Visit the Oracular community
Where can I learn more about the concepts used in the apps?

Our learning hub has articles on Vedic astrology, numerology, Vastu, Human Design, and more — a good starting point if a term in the app is unfamiliar.

Browse the Learn hub
Mon - Fri Hours
9 AM - 6 PM IST
Saturday Hours
10 AM - 4 PM IST
Avg Response Time
24 - 48 Hours

Still have questions?

Our team is ready to help you navigate your journey.